Harm at scale demands action at scale

Protecting participation means understanding the threat — and staying one step ahead of it.

This is where we share what we’re seeing, what we’re learning, and what actually works when it comes to protecting people and performance at scale.

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New Year, New Social Media Strategy:

As we bid farewell to 2023 and eagerly await the arrival of 2024, we're excited to share a year’s worth of New Year's resolutions to sprinkle a little extra magic into your online presence to improve fan experience and boost engagement.

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Ethical Moderation Series: Part 2

How do you know if your content moderation practices are ethical? In Part 2 of the 3-part Ethical Moderation Series, we outline 14 key questions to ask when evaluating your own ethical moderation practices.

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Ethical Moderation Series: Part 1

Online communities and moderators grapple with harmful content daily, risking their mental well-being. In an era where the digital realm can be both a playground and a battleground, 'Ethical Moderation' emerges as our shield.

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The Latest Stories on Online Abuse Across the Globe

With the unprecedented rise of internet use and the comfort it provides at the tip of our fingers, one can wonder whether this accessibility comes with any costs. And unfortunately, it does. The rise in our screen time isn’t and exposure to the digital world is taking away from our mental health, sense of safety and happiness. Why? Online abuse.

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Less talk, more action: how to improve online culture

Law enforcement, employers, social media companies, small businesses that provide solutions - each has a role to play, and they all must work together to implement solutions and consult with those most affected by online toxicity and abuse

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I’ve hired top talent. How do I keep them?

You’re probably no stranger to the fierce competition that’s taking hold of the workforce. The rapid transition from physical office space to remote environments has enabled top talent to work for global brands, from anywhere, at any time. This has made it hard for employers to retain team members. Talented people can now simply walk down the digital street and find a company that can offer them a better compensation package and greater flexibility.

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Garbage In, Gold Out: Building Twitter Bots for Gender Equality

In 2017, I founded ParityYEG, a nonprofit organization dedicated to getting more women to run for public office, alongside some amazing women, after more than a decade of volunteering and advocating for gender equality in politics. While we all came from vastly different backgrounds and political ideologies, we had one thing in common — we wanted more women to run for office.

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