You can’t manage what you don’t measure.

Communities change, and conversations evolve. Bad actors adapt faster than the rules, and new challenges emerge every day.

Industry research and our own Quarterly Hate Speech Index help establish the scale and complexity of online harm and how we can work together to stay one step ahead.

media Jacqueline Comer media Jacqueline Comer

Harnessing Artificial Intelligence to Address Technology Facilitated Gender-Based Violence in Asia and the Pacific

Artificial intelligence (AI) has transformed digital content creation, enabling new forms of innovation, creativity and communication. However, it has also given rise to a novel and complex range of harms, among them the proliferation of deepfakes—synthetic media that convincingly manipulate images, audio or video. The increasing availability of AI-generation tools, coupled with limited regulation and detection mechanisms, has created a high-risk environment for largescale misuse.

Read More
sports Jacqueline Comer sports Jacqueline Comer

NHL Pride Nights 2023

Understanding the social media landscape for brands, fans and athletes in professional ice hockey, in response to “The Game Plan” from the United Nations / Eradicate Hate Global Summit Working Group.

Read More
public sector Jacqueline Comer public sector Jacqueline Comer

The SAMbot project

Election periods are often the most intense and polarising moments in political life. Online discourse can quickly become hostile, shaping who feels safe to participate and whose voices are amplified or silenced. By tracking abusive sentiment at scale, SAMbot provides critical insight into the health of Canada’s digital political environment.

Read More
media Jacqueline Comer media Jacqueline Comer

The Digital Peace Project

Global Action Against Mass Atrocity Crimes (GAAMAC) partner the Montreal Institute for Genocide and Human Rights Studies (MIGS) launched its Digital Peace Project, to uphold the UN Strategy and Plan of Action Against Hate Speech, and contribute to Canadian national efforts to mitigate online hate.

Read More
sports Jacqueline Comer sports Jacqueline Comer

The Toxic Cost of Success at Wimbledon & the UEFA Euros

Women’s sport is no longer emerging. It is accelerating.

According to the Women’s Sports Trust, Q1 2022 was the most watched quarter in UK women’s sport history, reaching 15.1 million viewers. As audiences grow, so does the fanbase. UEFA has projected that the women’s football fanbase could double to 328 million fans, alongside dramatic increases in commercial value and media rights.

But as visibility rises, so does exposure.

Read More