You can’t manage what you don’t measure.
Communities change, and conversations evolve. Bad actors adapt faster than the rules, and new challenges emerge every day.
Industry research and our own Quarterly Hate Speech Index help establish the scale and complexity of online harm and how we can work together to stay one step ahead.
How Pride Night & AI Fuelled Fan Loyalty for the New Jersey Devils
In an innovative move towards inclusivity and community engagement, the New Jersey Devils turned their 2023 Pride Night into a model for fostering brand loyalty and positive online discourse. This report delves into the impact of moderation on brand health and celebrating diversity.
NHL Pride Nights 2023
Understanding the social media landscape for brands, fans and athletes in professional ice hockey, in response to “The Game Plan” from the United Nations / Eradicate Hate Global Summit Working Group.